Today is my birthday!!! It was a happy day and I had a really good attitude. Yay!
I received some attitude, though. My phone rang and the caller was looking for someone who works in another department. Our conversation went like this,
Me: Good afternoon, library.
Caller: May I speak to ___?
Me: I'm sorry this isn't her line, would you like her extension?
Caller: Is she there?
Me: Um … I'm sorry she's not, this isn't her extension. (I meant that she wasn't in my office … Obviously as you will see the caller was asking if she was present on campus so … my bad, I guess …)
Caller (very agitated): Is she there?
Me: No, but I can give you the number where she can be reached.
Caller (BIG ATTITUDE COMING ON): I DIDN'T AX YOU FOR HER EXTENSION!!! I AXED YOU IF SHE WAS IN SCHOOL!!! Can you transfer me?
Me: Certainly. Hold on just a moment.
Um, yeah lady … I fucking hung up on you!!! Even if I misunderstood your question, speaking to me with that attitude and that tone will get you successfully transferred to the line that you want exactly 0% of the time. I am THAT spiteful!!! BWAHAHAHAHA!!!
And you know what else? My boss was standing right next to me and she didn't know I hung up on you because I was so polite while you were on the line …. BWAHAHHAHA!!!
I've heard it said that being passive-aggressive doesn't do anybody any good. I think that, that is wrong. It makes me feel much better … So as Martha says, "It's a good thing."